TL;DR:
Signed bill for $90 and the masseuse added in a $10 dollar tip and changed the final price to $100. Yes they will steal from customers and commit forgery here.
Picture of modified receipt. My handwriting is underlined in BLUE and hers is underlined in RED.
http://i.imgur.com/RCGen4g.jpg
I came in for a 25-minute massage at the Mandalay Bay Spa on 5/29/2017. I meet the masseuse named Daphne. The massage is mediocre and felt a good amount shorter than the 25 minutes I paid for. At the end I had no desire to tip her and I just sign the receipt and write down the total $90.00 which is the price of the massage. At this point the gratuity field is blank. Upon checking out of the Spa I learn that there was a $10.00 tip added to make the total $100.00. I request to see the original which I now find has been modified (highly likely by the masseuse Daphne but perhaps by someone else at Mandalay Bay Spa).
Attached is the picture of the receipt. Note the following observations:
1) Zeros
- Her zeros (red) all have tails at the top going to the right. This is indicative of someone who writes their zeros in a clockwise direction.
- My zeros (blue) have no tail or tails going toward the left. That is because I write my zeros in a counterclockwise direction.
2) Superscripted Cents
- She writes her cents with superscripted zeros.
- I write my zeros the same whether they be in the cents field or not
3) Proof by contradiction
- Suppose I wrote that $100.00 in the total field. Note the second number in that total. It looks like a 9 that can be passed off as a 0. That character has a distinct tail going downward. There is no logical reason why I would write that zero so differently from the other zeros in any scenario let alone in the same number. Spoiler alert: Its a 9.
I assume she thought I was some punk 24 year old who doesn't look at his receipts. No lady I'm a meticulous 24 year old computer scientist and I could pick my 1's and 0's out of a line up. Writing a tip in on a receipt that I signed is a clear example of theft and fraud. Beyond stealing from your customers this incident also plays the ironic tune of giving your customer a headache coming out of the "relaxing" Mandalay Bay Spa.
I am seeking the immediate termination of those involved committing the crime and I am also calling for an investigation to a likely reoccurring crime. While I've had $10 dollars stolen from me who knows how long they have been stealing from customers. The accumulation of this fraudulent behavior could lead range from hundreds to thousands of dollars from customers.