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| - Pretty disappointing move. In fact, worst move I've ever been through - and I've even moved cross-country.
Two stars for showing up, almost, on time and working fairly quickly. Otherwise they did more harm than good.
Of the stack of furniture pads they brought with them, they only used one, underneath some boxes. They failed to wrap up any large pieces, and my desk was left banged up. Paint traded onto my antique trunk, and Daniel (I think?) tried to say it was they way we had it packed by our mattress in storage. OUR MATTRESS? Last I checked, we hadn't recently gotten it painted.. And the cherry on top, the freaking mattress was in plastic wrap! 99.98% sure it happened during the drive across town, especially cause we stood there watching them load up, and it was scuff-free at that time. Guys think maybe you should've used some of those furniture pads?
When putting down our stainless steel tabletop, they scratched the hell out of a picture I had just bought. They didn't even have to lay a finger on it to screw that one up.
Now, of the two stars, they lost both of 'em when Eli promised he'd be back next-day to repair the frame. That is not the case, and he's unresponsive. I'd be amazed to see him come through. Pretty annoying though that he offered a self-done repair job. Any reputable company would offer REFRAMING COSTS.
And finally, almost the whole time Eli was playing some awful screamo music, without even running it by us first. Totally disrespectful and absolutely unprofessional, especially as the owner.
In short, I would recommended you NOT use this company.
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