This is the most convenient way to get around Cleveland especially when you are traveling to Ohio City, University Square, Lakewood, and other neighborhoods. It's very easy to navigate and the train schedules are linked to Google Maps transit feature (just download the Google Maps app and type in the address or name of the location you are trying to travel to and it will give you detailed directions to catch the right train or bus. It's been a lifesaver for me many times!). If you are traveling into downtown from another part of the city, there are many RTA park and ride locations which are usually more convenient and cheaper than parking downtown, especially when there is a game or event taking place.
It's fairly clean and safe and it's monitored by the RTA police and I can't say enough good things about them. They go above and beyond the call of service to keep riders safe.