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| - Never thought I would be writing this review as I have dined here on at least seven previous occasions and was looking forward to my dinner this evening. Courteous hostess informs us of a 15 minute wait, we proceed to the bar for drinks and an appetizer, bartender is great table ready and the wheels fall off a great evening. My wife orders a salad with her entree it is brought to the table bagged "to go". I was craving my former favorite dish red beans and rice with andouille and greens, should be pretty simple for a NOLA themed restaurant. I don't even blink at $18 for beans, rice, greens and a sausage link because in the past it was delicious. Start with a bite of greens which were hot as expected moved on to a nice fork of red beans and an ice cold piece of sausage. Hmm if you locally source the sausage why is it frozen. After 5 minutes looking for the server I have her touch the frozen sausage and she asks me if I want her to "nuke" it. What??? If I wanted a microwave dinner I would have went to Giant Eagle and bought Sylvia's since I could not make it to NYC...please make me another. At this point I am calm, shit happens just make it right and I will continue to return. As my wife dines alone, I wait... when the redo arrives I am cautious in taking my first bite, certainly if something was sent back frozen this is going to be scorching. So I tentatively place a bite of ICE COLD!!!! sausage in my mouth again. Well they can't get the food temp up by they got my BP up. This is followed by the restaurant playbook of lame excuses, "let me have the chef make it again" - after the second time screwing up a simple plate don't call them a chef. "Can I get you a drink?, "We are going to comp this" - Comp what? The bite of greens, I paid for my drink and apps at the bar. So the solution was to punt, comp my wife's dinner and a $25 gift card which I will never use because I am done - dining, drinking and recommending the Bourbon Street Barrel Room, (my wife can get Shrimp and Grits at SOHO) but I am not done writing reviews on to Urbanspoon and Open Table.
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