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| - I have been to this place 5-6 times, and thought the food good, the coffee great, and the servers, especially the brunette with the ornate cube necklace, very accomodating.
So why the 2 stars you may ask? Well, we ordered coffee to go last first Friday. The man behind the counter pulled our shots into a plastic cup. Now I am not a coffee snob, but this does change the flavor, and not in a nice way. Also, I know for a fact that my friends had complained to a mangaer about this exact issue before (they are coffee snobs), and was told they would make sure the servers did not make to go coffee like this anymore.
Also, about 3 weeks ago, we had a brunch party of 12. Most ordered breakfast. I ordered the Eggs Benedict, which sounded really good with the fried potatoes. Our server brings our food out with no potatoes, instead heaps of salad greens with our eggs and bacon. She apologizes, saying that the kitchen had run out of them and she had chosen salad as a sub instead of fruit or other items.
As a server myself, I know you don't automatically make a sub. You come out and notify customers of the situation, and allow them to make their own choices.
Several people had ordered the items they did for the potatoes, and although everyone ate their meal, no one was happy. We did not want to make a fuss as there was a bunch of us, and the place was busy.
My Benedict itself was very disappointing. The bread rounds underneath were not toasted nor heated, so by the time it arrived to the table they were soggy and cold. The salad was a horrible match, as the dressing did not work well with the hollandaise sauce.
All in all a rather disappointing meal.
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