I won't be coming here anymore. The food doesn't make up for the incompetent/rude service. I called about a week and a half ago to make a reservation for 10 people on their patio. The girl who answered the phone took down my information but said that because she wasn't the night hostess, she would leave my information for the hostess who was coming in later and the hostess would call me back to confirm. I never got a call back so I figured my reservation wasn't made/was lost/whatever. I never tried to call in again because I got busy.
Well, it ends up they HAD made the reservation for me because I got a message yesterday night regarding setting up the tables. When I called them back to explain the confusion and that I wouldn't be coming in that night bc I had never received a confirmtion, Caitlyn was very curt and said "ok awesome" and hung up on me as I was mid-sentence asking if I could make a reservation for the following week.
How rude to act that way towards me when the confusion was due to your own incompetence and lack of employee-to-employee communication! I was planning to bring in a group of 10 because I liked this place and wanted to share it with friends, but not anymore.