Was able to get in without appt which is why gave 3 stars.....service one star at best. Went in for a pedicure, the water was cold, told gentleman filling it that it was cold he said it would get warmer...it did not. Tried to turn on the massage chair and would not work on desired setting so I asked the lady doing pedicure if was doing something wrong. She said no, guess it does not work. There are 8 more pedicure chairs in this place, all empty but apparently not an option to move to operating chair? They were not supposed to do call us remover yet they did. Not bad massage for 5 minutes. Note to owner/manager please don't use equipment that is not operational. Majority of reason I go for pedicure is the massage chair..... Trying to keep my OPI polish not cool!