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  • I used to like this place.That has all changed. I went there today to grab a quick bite for lunch. I love their chicken salad sandwich on croissant but as I'm watching my carbs, I asked if they could substitute the bread for a bed of lettuce. A special order, if you will. Well, apparently, special orders are not their specialty. They offered to make me the Turkey Avocado salad and instead of turkey, sub the chicken salad. I said that was fine, I didn't care as long as it had the chicken salad. The drive-thru person I spoke with said, "That will be $12.49." Not bad, a little pricey but for a good salad, I'm willing to pay that. When I get to the window, the cashier says it's actually $14.29. I ask why the difference in price? She said the manager overheard our conversation and said the chicken salad costs more than the turkey. Basically, I paid $15.00 for a crappy a salad that had barely any chicken in it and guess what? No avocado either!! I could have gotten a bigger and better salad anywhere else. Congratulations, Kneader's! You just lost a customer over $1.80! I hope it was worth it. I will NEVER return to this establishment, which is a bummer because it is so close to my office. Oh well, I know there are far better places out there.
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