I have never experienced such bad customer service from quest like today, no receptionist on site had too wait 45 minutes so they can tell me we no longer that insurance you have too improve the customer and have some one their too answer questions if need !!! Will never go back again will be using CPL laboratories exclusive for Culinary members!!! They took me right in and stared my lad work order they even call my doctor too verify the order is correct before they draw my blood very impress !! Thumbs up CPL