Joncen was awesome! He did a wonderful job. From the beginning of the appointment I showed him pictures of colors that I wanted and he explained the process of obtaining the look I wanted in a realistic way, making sure that I knew it would take several visits before I could achieve my ultimate desired look. I appreciated his explanation and that he cared about making sure my hair was healthy and wouldn't become damaged from over processing. I told him what I did not want, and he gave me everything I wanted and more! I love how my hair turned out, the colors are gorgeous and he did a beautiful job trimming my hair too. Joncen has great energy and he and Kelly really made my appointment an enjoyable one!