| rev:text
| - re: my return visit March 11 to view another fashion gallery...
They had another free Discount Tire weekend, with the theme "innovate".
I visited to view the Dutch-born Iris Van Terpen 3-D fashion display. While I enjoyed my viewing of her avant-garde industrial-style clothes, I was, unfortunately, seeing the museum workers/volunteers continually harassing the visitors over the littlest of things- running the gamut of accidental camera flash to how one wore (even a small) backpack. My example: As I was concentrating on my viewing and taking photographs, a small Asian girl accosted me and disrupting my concentration and mentioned something about how I was wearing my little purse backpack. I am hearing-impaired and wasn't sure whether she was telling me about the lady's backpack in front of me or my own. When I got a hint that she was referencing mine, I was puzzled like what about my backpack?? I had to unfortunately reveal my privacy- along with her wasting 5 precious minutes of my viewing time, by telling her I had scoliosis and had to wear my backpack a certain way as not to exacerbate. A lady standing next to me overheard and sternly reiterated to the dumb Asian that I was wearing my backpack due to my medical condition(!), and Asian girl backed away. I suspect that she accosted me because I appeared to be a lone visitor and when that lady standing by me spoke up, it hinted that I was not alone; thus, why she backed away. Another incident was that freak punk poseur with that horrid nostril ring of a hipster worker or volunteer standing at the gallery where the (bigger) Iris display was at. I asked him if it was the right Iris gallery that was included in the freebie weekend, and he had no clue and firmly said something like one had to pay $5 to even glance in or take a photograph. I had to have another worker to page the museum manager (Tammy) to let her know how I was treated (by Asian worker and punk poseur) or even witnessed how others were treated.
Originally, I was inside the gift shop already when I asked a guy (the one with a huge cyst next to his nose) to page the manager, but he had no idea how to do it so I had to walk back out and flag a nearby worker/volunteer to to do it. She was apologetic that some backpack or disability rule, along with the Iris gallery free/paid admission was omitted from the museum website. I even mentioned to her about that punk poseur's nostril earring not being appropriate in a conservative museum setting. She went ahead and gave me a free ticket to make up for everything. They let kids run away wild/unsupervised and that aging punk poseur show up for work with that ghastly earring (that looked terrible on him); yet, make a fuss over somebody's flash or backpack style?? It's not like somebody's touching the displays or puking on the floor or knocking displays over. So retarded, life is short!
A forewarning: If you do go, please bring somebody with you or bring a bodyguard. Do NOT go alone- especially if you have a disability. They are very discriminating and very ignorant when it comes to disabilities. Shame on you! What goes around, comes around....
Due to what I both experienced or witnessed, I will not be back or donate to this museum. The museum closes at 5 on Sundays and I arrived around 3 knowing all I needed was a couple hours to capture what I showed up for. Because of the backpack incident and idiot workers/volunteers who knew nothing or how to answer about the Iris gallery mix-up (why the 2 separate galleries was never known or explained [eye-roll]), I had to hurry and catch up and was able to be done by 5. So much for a nice, relaxing (too-warm-out) day(!) I have seen enough fashion, being there-done that. There are other much more relaxing museums who appreciate your business. This museum relies on philanthropists (looking for tax breaks) and donations to survive...
Down to 1 star + plus a bonus to the manager for rectifying.
by Karim Alvizo @ Facebook 12-29-17:
"I live at Cityscape Residences in Downtown Phoenix and i visited your store right around the corner on central and washington. I was very excited to go since we just moved here from another state. However, the two workers there were rude and had an attitude that made me and my family to not want to go back. When we first walked in we were the first ones to say hello and the guy with long hair looked at us and said nothing in return. He also looked at us with disgust. The girl made a rude comment when my aunt put a crown of flowers on her head and i even turned around to see your employee and i was going to say something but chose not to. I believe the power of social media is much stronger than a personal confrontation. Its dissapointing to know we live right next door to a store that treats visitors in such manner. We were considering purchasing your annual membership but after this experience i am afraid your care for visitors is not of the quality we seek..."
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