I've never had service so bad at a fine dining restaurant.
My friends and I were there on a slow night, and we sat in the back room. It was quiet, and the décor was nice. I had cheese ravioli with pears, walnut, and sage. The ravioli was delicious, and the portion was perfect. The dessert was okay, chocolate ravioli and a berry and mint soup.
The problem was how we were treated. Our two course dinner took well over two hours because our waitress checked on us once every 20-30 minutes or so. She did not read the specials, explain the menu, or give us the slightest amount of attention- though we saw her chatting up larger parties and giving them attentive service. Perhaps it was because we did not order wine, but there is no excuse.