What can be said about this store and it's staff, other then INCREDIBLE. We left a UPS store locally, years ago, and came to this store. We were quite hesitant after our previous store experience but Kim and her team welcomed us with not only helping hands but "we want you" hands. Since day one they treated us like we have several large boxes, instead of the one small one we have. They are great about notifying us, as we walk thru the door, they immediately grab our packages and even more amazing...if the packages are not even checked in, they will dig thru and get them for us. At the other place we didn't even know about discounts or best shipping methods. These ladies (and guy) at the best out there. THANKS