Good experience here. I got a significant discount through USAA that made Hertz the cheapest option for me. Advice for Hertz customers -- sign up for their club. The reservation shows up on your phone and they'll let you switch to a different car. I went from a minivan to a Nissan Altima which was waiting for me. Also, belonging to their club means no wait at the line. The return experience started out scary with being in a long line of cars, but the return staff showed up very quickly and was exceptionally pleasant. Assuming no weird charges show up, I'll be using Hertz from now on.