I was really impressed that the regional manager, Patrick, actually reached out to me and my team regarding our previous experience at Tommy Bahama's. He advised that this is not the typical dining experience at Tommy Bahama's and asked that we return to experience the true Tommy Bahama.
Boy did they truly meet the newly set expectations. Our server, Brenda, was a complete 180° from our first experience. She was amazing. So cheery, helpful, and full of energy. She engaged with the table, making us laugh and everything!
The food was also much, much better. I wanted to order the same thing I did the last time so I had something to compare to. My burger was cooked to the correct temperature and no bun! The 3 other diners with me raved about their food as well. Very impressed this time around.
We will definitely be returning to Tommy B's in the future and will be asking for Brenda specifically :)