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  • I'm very disappointed on the service here at this shop. If there was no stars, I will give it no stars. I was hitting up xs night club and came across the classic medium with gold chain. A sale lady name Ruby came over to help me out. She had one in Stock and I kindly ask her if she would hold this for me. Obviously I didn't bring my cash and told her I will be returning tomorrow. She said yes no problem. She even checked the system and said she had two in stock. She gave me her business card and cell phone number. The next day I went to go see her. She remembered me and she like oh let me get your bag. She came out with a medium jumbo with SILVER CHAIN. I said no, you put the gold chain on hold her me. Than she said no, silver. We never had gold in stock. I said I was with 5 other girls in here and all my girls saw the bag. She went In The back room and was in there for a while. She said sorry we don't have it. I asked her want is the point of you saying you will put it on hold for me. She said sorry, I sold it. Store policy said we can't put bags on hold. That night she should of told me , come early and purchase your bag. Its first come first serve. I would been happy with thay response. The worst customer service. I would never return with my big winnings and shop here or recommend anyone or any client here.
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