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| - Mediocre food and horrible, horrible service! It's really no wonder that this places has an average of 2.5 stars.
My friends and I decided to come here to grab a bite to eat after clubbing at XS, as this was right in our hotel and we were all too tired to go elsewhere. We got to the front of the restaurant and there was no one there (it was around 3 or 4 am but hey, it's supposed to be opened 24 hours), so we walked in and found ourselves some seats. After we sat down, one of the waiters came and told us we couldn't sit there and had to sit at the other side of the restaurant. Okay fine, even though the entire restaurant was almost empty, we move to the other side as they instructed.
We then had to wait for a good 10 minutes before we got any service at all. We didn't even have menus so we just requested water for everyone first. Another 10 minutes pass, the waiter comes back with the menus but no water so we ask for it again. Literally yet another 20 minutes later, we finally get our water. We have all just gotten back from a night of partying and are dehydrated, so we are very annoyed at this point because we had to wait over 30 minutes JUST for a glass of water.
Finally after scanning through the menus, we order our food. I shared one of the pastas and a pizza with two other friends (I forgot which ones they were and can't find the menu online.) The pasta wasn't too bad actually, but for $15? Not worth it. It was just pasta and sauce. Not an especially large portion either. There's an option to add meat, but it's another $3-5 dollars. The pizza was even more of a rip off. It sounded really appetizing on the menu, but when the actual pizza came, it was just a small personal sized pizza with a few pieces of chopped vegetables. Completely unsatisfying.
When it was time for us to pay, the waiter told us that he was only able to take a maximum of 3 credit cards, so we all rummage through our purses and pockets for whatever cash we had left, and put down 3 credit cards to split the bill. The waiter then comes back and tells us that he can only take 2 credit cards because they're only allowed to 3 transactions, and cash counts as one. He didn't make this clear to us earlier and my friend straight out asks him "do you want to get paid or not?" but really, why is it so difficult to pay at this place?
By the way, it took him about 10 minutes to bring us the bill after we asked for it and another 10 for him to come back and get it, and yet another 10 to bring it back to us. We pretty much just sat there waiting for 30 minutes after finishing our meal.
With the same amount of money that I spent, I would rather take a taxi to a mcdonald's off the strip and order off of the $1 menu. The service would probably be better and quicker there too.
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