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  • The nail techs here are awesome but the customer service is horrible. The management and the owner will treat you horrible and blame you for what happened and not take responsibility. Back story I have been going to Nab Nail Bar for about 5 months now, I have been going every 2 weeks getting my nails done and a pedicure. This last Friday when I went during my pedicure I felt a stabbing shooting pain as the girl was cleaning the side of my nail on my big toe. I didn't see any blood and it wasn't really bothering me when I left. Saturday my toe was sore but nothing to bad, by Sunday my toe was red and swollen and I could hardly walk the pain was so bad. Monday morning I sent a message on the Facebook and Instagram account telling them what happened never got a response, I called told I would be called back by 3 pm on Tuesday I called them at 6pm still not being able to talk to someone in charge. I had to take myself to urgent care twice get a tetanus shot and I'm on antibiotics for 10 days and I have to take the meds every 6 hours so I have to wake myself up in the middle of the night to take it. Now they did offer me a gift certificate instead of a refund but I wouldn't have a use for it because I don't want to go back and I can't have a pedicure for a while. I never heard back from the own herself I had to call them at 10pm last night to get to talk to one of the other owners and she hung up on me then refused to take my call then wouldn't even answer my call. All I was wanting was a refund nothing else but they have extremely horrible customer service and I will not be going back.
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