I have to say that the shop is very clean , very friendly atmosphere, and very competitive prices (as far a bowling supplies and equipment goes). The staff, Jon, Paul and Trish are the friendliest and helpful people you will come across in the bowling business. I was there last year to bowl my sweeps (for my league) and had a ball to get drilled. I was a first time customer at this shop , but knew everyone there. ;-) Paul made sure to remeasure my span/pitches and made sure everything was perfect from the get go. I recommend anyone looking for a great experience, GO SEE JON, PAUL and TRISH at JB Bowling Supply...They go Beyond the call of duty to service all your needs!! :-)