We purchased 2 guinea pigs from petsmart. The staff at lone mountain animal hospital asked about our experience with petsmart and what information we were given after our purchase, which was nothing.. the staff then printed out information for us and told us a trusted site to look at any information about our guinea pigs. I am so grateful for their help. We had to bring our guinea pig in for an extra claw that was hanging off. They took care of it and then called the next morning to make sure everyone was okay.
They are super caring.