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  • As a former Starbucks shift manager, I hold Starbucks stores to extemely high standards. I frequent SBUX a lot. By a lot, I mean more than the average Starbucks freak. With that said my input is based on what I know the founder of Starbucks wanted out of each store, and how close the store is to achieving that level of quality service. If any of the points below has an "N/A" next to it, that simply means I was not able to form an opinion based on our interactions. 1-Below Standards 2-Meets Standards 3-Outperforms Standards Store Review Let me preface this with two things. First, this store is not perfect whatsoever. However, this store is the busiest store in the state of Arizona in terms of revenues so in light of that, I'm cutting them some slack with the 5 stars. Second- The clientel that this store deals with is sometimes less than pleasant and they do a fantastic job at turning around bad situations. So lets begin! Avg Visits: twice/week Partner Friendliness: 2 Partners smile, cheery, initiated conversation, although there are a few bad apples Partner Appearance: 3 All looked professional without exception Partner Knowledge: This crew is very experience and knows coffee and Starbucks well Store Appearance (decor): 1 Could use some work Store Cleansliness: 3 despite being the busiest store, it is always clean from my experience Store Comfort:1 This is by far my biggest complaint. I used to frequent this store every day for lunch when I worked in this area. 3 out of 5 times, I could never get a seat and during Arizona's summer's, there was no chance I would sit outside. I often either had to give up finding a seat or wait 15-20 minutes to get a seat. *Either 1 or 2 for this section. Its either right or wrong* Beverage Taste: 2 Iced Single Venty Hazelnut Breve Iced Coffee Beverage Consistency: 2 Never had funny tasting drinks Beverage Temperature: 2 Always ice cold or steamy hot. Beverage Preparation (I watch): 2 No health hazards, shortcuts, etc. Beverage Mistakes: 2 Never had a wrong drink made. Will I return?: YES I personally don't care for Starbucks food and do not believe that is what Starbucks is about. Therefore I do not review their food offerings.
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