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  • I was excited to try Shiso Tree Cafe so I'm kind of sad my experience there wasn't great. We ordered at 1pm. 25 minutes later still no soup or salad and it turns out they had totally forgotten about us. It turns out they lost our order after we asked. I understand that it's the lunch rush, but I was on a deadline and was running out of time to be ready for work so maybe watch out for that if you need to go back to work. I'm not sure how well the servers understand English here or whether they just assume what you want. When we called one of the waitresses over she came over, went back to where she was to get water, went to the table behind us and filled their glasses and then came to us thinking we had wanted water. we asked her about our food and a few minutes later she came back with our bill. I guess she thought we had already eaten and our table had been cleared. Another server came back to us and apologized. I had a feeling they had mixed up our order and when when she double checked with us they definitely mixed up our okonomiyaki fries with pasta. The server was apologetic though and said it would be out in a few minutes. I think the servers need a better system to be more efficient - I saw two servers setting up one table together, twice - why do two people need to set up one table? It just seemed like it overall chaos and confusion for the servers. Enough about the service and so the food arrived shortly after as promised but it was kind of a letdown. Portions are fairly small even for $8. I'm a small eater and I was okay but not stuffed. 1) Soup and salad - potatoey soup. normal. Salad - also normal but they don't dress it well. I normally don't like a lot of dressing and after eating the top lettuce leaves in the middle it was basically only lettuce with no dressing. By the bottom it was dressing that had dripped down mixed with water from the lettuce so I guess there was still some flavor there. 2) Okonomiyaki fries - after seeing again and again on yelp how good these were I had high expectations. However - when they came out they were cold - not even a bit warm. They also felt like old fries - as in they weren't crispy, they were hard. The inside even had that frozen fry feeling - starchy. There wasn't enough sauce for all the fries they gave us so after we'd finished the top all we had left was unsalted, cold, not crispy fries. For $8, the price of a full meal, I would have expected a little more. 2) Salmon cream pasta - after being forewarned by yelp reviews that the amount of salmon was minimal, I was still shocked at how little there was. The pieces of salmon were the size or smaller than the nail on my pinky finger and I have really small hands. The cream sauce though, was light and I thought tasted pretty good. Creamy with a hint of butter and dill without being too heavy. Just know that it's more cream sauce pasta than salmon. My brother had the napolitan - Japanese tomato with bacon, onions, etc. Light, clean tasting tomato sauce but nothing amazing. Minimal bacon. Pastas come with garlic bread but again, the amount of garlic is super light and barely there. If you like your garlic bread to be more garlicky like western places you will be disappointed. Overall, not the greatest experience and the food isn't worth coming back for.
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