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| - Jumping on the current bandwagon and braving the crowds...the Husband loves steak, and I love shakes...so we headed to the grand opening week of Steak 'n Shake at South Point Hotel and Casino in Vegas. We've been hearing a lot of talk about this place with strangers asking, "Do you know when they are going to open?"
On Friday night, there was a LONG line to get seated, at least over an hour. However, there was a much shorter, quicker line on the left for to go orders only. Sweet!
The Husband chose the Pepperjack Melt "Two Steakburgers with melted pepperjack cheese, lettuce, vine-ripened tomato, grilled onions, jalapenos, and mayo on grilled sourdough." First off, it didn't quite look as huge or stacking as advertised, a bit more smashed down. At one point, the Husband pointed out the lack of jalapenos (and spiciness) in his sandwich. Meanwhile, we realized that the cut up green stuff in the little plastic cup were his jalapenos, guess you have to add them in yourself. It also came with fries, thin-style. Nothing to write home about.
Meanwhile, I ordered the Chili Max Deluxe. When I opened my container, it was surprisingly smaller than what I envisioned and I didn't realize it came on spaghetti! It reminded me of the spaghetti from Jollibee's! The Husband also paid 99 cents more for extra beef. I'm looking at my spaghetti and realizing there is no diced onions, shredded cheese, etc. as advertised. Before I head back to tell them of the error, I look over my receipt and see they they only charged me for the Chili Max. (Apparently, they did ring me up for the Chili Max Deluxe initially. But when we added the extra beef , they needed a manager's assistance and ended up deleting that order, and inputting the Chili Max instead.) I ended up using the little container of jalapenos in my chili to give it a little kick. I'm afraid to know what the dish would have looked like without the extra beef we paid for.
Of course, you can't hit up Steak 'n Shake without trying their infamous shakes - I went for the Mint Cookies 'n Cream Specialty Shake. It was yummy good, until I got to the bottom third and noticed no cookies down below. When it gets mixed, apparently the toppings only stay on the top. The Husband tried their Strawberry Banana Side By Side Milkshake and it was pretty good. It was a lot smoother than mine, probably because there was no mixing required. They also have holiday milkshakes (White Chocolate, Egg Nog, and Peppermint Chocolate Chip) going on right now - which I totally didn't see until after the fact!
I also noticed that they gave me a spoon for my spaghetti chili. Are you serious? No fork, no knife, just a spoon. Last time I checked, I haven't seen anyone try to eat spaghetti with only spoon. A bit inconvenient when you're getting a to go order and things are missing.
And yes, the hostesses dealing with the lines are super nice. It looked like they had plenty of people on staff as I saw a lot of loitering by the management. There definitely was a back up on food delivery for those dining in. (I noticed one server waiting for the rest of her shake orders from the moment I put my order in and until I actually got it, she was still waiting.)
Overall, we've been there and done that. Steak 'n Shake sadly didn't live up to its expectations. We both agreed that we loved the shakes though and would come back for that. But with our dinner costing $20, we left unfulfilled.
They are currently selling gift cards with a promotion. Buy at least $20 worth, and get a $5 off coupon in your next order (in January/February).
Happy hour: Weekdays only, 2 pm to 4 pm, and 2 am to 4 am - Half off shakes and drinks
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