Not a great experience at all. The British man behind the counter smiled pleasantly and ushered me to a tech. He was on his cell the entire time and quite loud. The first tech was a lady who was rude and threw her hands up at me when I asked for a simple transition in shape of my current nails. I am assuming she didn't speak English. After terribly rude comments about me and my nails (Yes I understood what she was saying) to her co-worker, he took over. He was nice-ish? He sawed at my nails and made them MUCH shorter than I would have liked. At least did a nice job in the end.
It's ashame for me to say this bc I hate negative reviews but-- I would seriously go elsewhere.