| rev:text
| - Went solo for lunch today at HK Star. It was an impromptu decision to get lunch here, since I was originally planning to go get dim sum with some classmates afterclass. But being the first week of school, things were hectic and things rarely goes according to plan.
Anyway, I figure since I was in the area taking care of errands, I will drive a few more blocks to try another new item on the HK Star lunch special menu. I have typically ordered the more expensive items, so decided I want to try something from the $4.95 portion of the menu. Hong Kong Style Chow Fun sounds interesting, and I have never ordered it and would like to find out what exactly is HK Style Chow Fun.
When the waiter came, that was what I told him I wanted "Hong Kong Style Chow Fun" (#8 on the $49.5 lunch special menu - okay I didn't say the #8 part of it). He said theone with the gravy. I have never ordered it, so I said sure. He also wanted to confirm that I wanted Chow Fun, because on the menu the Chow Mein option is also available, and I said yes. He looked a little confused to me, and I repeated the order again in Mandarin "Hong Kong Style Chow Fun" and off he went to punch in the order in the POS.
Minutes later, a generous plate of chow fun with gravy and vegetables, shrimp, chicken and fish arrived. I was hungy for the past 2 hours so I took a quick picture and dug in. The food was delicious, and I was thinking this is a great deal for $4.95. I ate the entire plate of chow fun without being interrupted by the wait staff. It wasn't until the very end when I have ate everything that the waiter who took me to the table brought over the check.
When I saw the bill, I realized the fantastic deal was a mistake, because they have made me "House Pan Nood, sub Chow Fun", which I interpretted as House Pan Friend Noodles made with Chow Fun and asking me for $6.51 for my lunch. I was annoyed enough to write a comment on the bill that I "asked for Hong Kong Style Chow Fun" and left my $7 for lunch. I figured besides taking my order wrong and delivering the food and provided no additional service, such as asking if everything was okay or if I needed more tea or water, that was what was earned.
So downgrading my rating to 4 stars solely on the poor listening skill, not knowing the menu and non-existent service. I feel had I called my order ahead and the regular waiter took my order, I would have been given what I ordered. Or my experience today at HKS was due to being stuck with the crappy waiter that some other Yelper have complained about.
Hopefully next time the ordering process will be better, and if I sense any confusion in the waiter repeating back my order, I will just have to point to it on the menu to make sure we are all on the same wavelength.
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