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  • I was so excited to try the lo lo's at the airport! Having been to both locations in Phoenix I know how good their food is! There was 1 person in front of us when we ordered, and we got Yo mama(biscuits and gravy with an egg and potatoes) and a lil jay(a waffle, egg, and meat) and it came out to 35$$$ after drinks. Which was a lot but I thought it would be worth it. Just those took over 30 MINUTES! No other orders besides ours and the one in front of us came out. When we did finally get our food the biscuits were rock hard and both eggs were barely warm and extremely oily. I asked for a waffle as a replacement immediately after trying the biscuits and was told I would have it in 3 min. Another 10 min later it was still not ready and we had to catch our flight so I asked for some kind of compensation and they told me I could not have any kind of refund but I could have 2 containers of gummy bears. By far the worst service I have ever had and I will definitely be taking my business elsewhere from now on.
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