I just recently started going to see Dr. Burns. I think she is a fabulous doctor and takes the time to make a connection with her patients. On the other hand, I don't think her staff is the best. I feel like they are half ass and don't know what they are doing. The front desk people aren't the friendliest and are usually busy gossiping about stuff that isn't related to the job. The wait to see the doctor will be anywhere from 45 minutes to 90 minutes, so if you do go make sure you realize you will have to wait for quite sometime. They just redecorated the office and it looks very nice. But the bottom line is the staff is so rude, that I'm not sure if I should continue to see Dr.Burns or not. It's a shame because Dr.Burns is an amazing doctor.