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  • Unfortunately I cannot honestly give Shane co a good review. My boyfriend bought my setting for my engagement ring here, everything was good, layaway went smooth, and picked it up.... Now here comes the issue he found the diamond he wanted online, went to the store asked if they could order it in and no change in price. They told him it was no problem made sure it was available. They then proceeded to show him less quality and NOT GIA certified diamonds. Half hour after they try and convince him that diamond is not what he wants,and about how you want inclusions so you can identify your diamond, he still wanted the one he found online. So they went to the back ordered it and he put a large payment on it until it arrived. Well no word comes of it being recieved, so at this point he calls and no one returns his call. Next day gets a call well that diamond must have accidentaly been sold... Basically it came down to they did not want to sell it at the price that is was online. (which was according to them alot less that it was supposed to be) So after trying and pushing him to buy something less quality for more we found somewhere else. Not only did we get a reasonable price they explained everything to us and did not treat us like nobodies. Granted Derek called us back but why after being screwed over and tried being talked out of what we wanted would you go back?? I wouldnt. Try Crown Fine Jewlery, Chris and Rosalee are amazing, and communication is beyond words!
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