I'd like to start by saying how amazing this places! I've gone here faithfully for all of my automobile needs for a year and a half. What keeps me coming back is the exceptional service, honesty and transparency in the work that is done, fair pricing, and willingness to go above and beyond for the satisfaction of their customers. For example, I remember nine months ago I was in a situation where I had to take my car in for maintenance but needed to be back at my home office for a meeting. I informed them of this and one of the workers actually drove me to my home office and then pick me up when my vehicle was done.
I also appreciate the comfortable and child friendly waiting area that they have. Further supplied with coffee and water. And all of the workers are very friendly.
I never write reviews, but out of curiosity I went to see what the reviews are like to make sure everyone knows how superb they really are and I was displeased to see that barely 2 hours ago when I was actually at the shop getting work done on my vehicle another customer actually wrote a poor review for this establishment. Although I believe all opinions matter, I think it is imperative to note that with all great movements throughout history Impediments to success will arise. Also with every blessed service will come and equally ranked trial. I can only hope that one poor review for this establishment will not deter future customers.
I use a fleet business card for all maintenance on company vehicles. Today for some reason my fleet card company was having difficulty authorizing the account. Community tire pro employees Jason and Jesus offered excellent customer care by not charging for today's car maintenance. Further more they gifted my son a cooling tag for the hot weather. This is the kind of experience I had today and that I have had throughout my year and a half loyalty to this establishment.
Blessings,
Chuck