This was my first Emerald aisle experience. At first I could not find the keys to the car or an employee in the booth. I had to leave my baggage ear the car I chose and find an employee. Once I found someone, It was a great experience. It's not like I had any fancy cars to choose from, but I did have a very large selection to choose from. The car was nice and the checkout and check in process was a breeze. These cars must take a beating as I drove up to Sedona and Flagstaff through the mountains and back roads uphill all the way. The car drove the hills well. When I first got in the car, Ir seemed dusty, then I thought , Hey, I'm in the desert!
Overall this was a pleasant rental experience as my company had just set up an account in less than a weeks time. It was also a great surprise to see I could check my bags at the car rental terminal before shuttling back to the airport