I was skeptical about hair salons after a few bad experiences at other salons. I wanted a fairly drastic change from long hair (which I've had for years) to a short style so I was somewhat afraid of what would happen. However, Melissa is an amazing and talented stylist that was honest with me about what would work and what wouldn't based on what I wanted. She talked me through each step of what she was going to do before proceeding and that really calmed my nerves and ensured that I was happy with the cut. My haircut turned out perfectly and I love it so much! From the moment I entered to the moment I left the salon, everyone was kind and welcoming. I had a very positive experience and I would highly recommend this salon to everyone!