In addition to the bizarre behavior outlined in my previous review, the owner eventually found our group's website and began harassing members and the group at large on our forums. She also made direct statements to multiple members indicating she does not wish to have LGBT persons in her store, despite the Willy Street location. The extreme level of unprofessionalism is unbelievable. Please look for another place to find your yarn - you will be treated better and have better yarn to select from.