I have been here twice. The first time I received a gel manicure from John. The service was fine and there were lots of color choices. However, when we were speaking John stated that he disliked his job " but does it anyway." Not sure why you would tell a customer something like that. I decided to give them another try. This time I received a pedicure and gel polish change. The nail technician who did my pedicure did not ask me what kind of pedicure I wanted and gave me the most basic one they had. Having worked a ten hour shift running around on my feet, I had hoped for an upgraded spa pedicure. She also spent the majority of the time speaking with her coworker in a foreign language and did not pay much attention to her task at hand. Next, the same tech I had on the last visit did my polish change. They did have a great selection of colors but the polish ended up bubbly and uneven. He also cut my nails when I had only asked for a polish change and made my nail bleed. The massage pads set on the pedicure area are uncomfortable and cannot truly be turned off or removed. I had high hopes for this salon due to the reviews and pricing but I don't think I will be returning.