There was nothing about our dining experience that will draw me back to Upper Crust. While the atmosphere has potential it did not live up to our expectation. Where I was seated there was a glaring florescent light, from the kitchen, right in my line of sight. Our warm seafood dip was a good appetizer but we ran out of the baguettes and asked for more. Our waitress returned with about 6 broken pieces and said "we're running low"---it was 7:00 p.m. Our meals were disappointing ....my husband's lobster pot pie was described by the waitress as having a creamy sauce .....very little sauce and overall very bland. My son-in-law ordered the Rock Mac n Cheese.....he was stunned at the size of the serving as it was a very small amount considering it was listed as an entree. It too was very bland and extremely dry. Not sure if it was our waitress's first night but she was inattentive and basically seemed distracted. After running our bill she returned to the table and mumbled something,as she was turning away, that resembled "thanks". There was no one at the doorway as you left to say "thanks for coming"..."how was your dinner?" Very impersonal vibe.