In Las Vegas, this is the worst Title company ever. No sense of Customer Service, lack of communications and a non-willing to help out previous clients. I had a P.O.A. in place and when a file cancelled the original document was destroyed without letting the client know. Thinking it was still in place and when needed again, only to find out many fees and costly time issues later we needed to perform another POA in order to close a real estate deal at the end of the month.
Kathy Stevens, Heather, Kerry Kissane although not all equally at fault, the Chicago Administrator was very unsympathetic.The clients needs and expenses to get this transacation completed fell on deaf ears and with very little compassion or resolutions to make this bad situation better.
PLEASE DON'T USE THIS TITLE COMPANY.....YOU WILL BE VERY DISSATISFIED AND SORRY....I know I am.