Had a washer break down last week and decided to try Paul. Sent him a video of the broken part not working and Paul assessed the repair and gave me a quote for the repair. The quote was good enough to continue with the repair since the washer was still in good condition overall. Paul set a time for the repair and was at the house to do the job right on time. Was also quick with the fix. All I can say is Paul is a true professional. Was friendly and polite to deal with and very good at his job. I would recommend everyone call Paul first before replacing your washer or dryer. Thank you Paul!