My husband and I go to Ricardo's about once a month. We used to go more often but not so much anymore. The food and service is alright, its excellent when the owner is present. Its actually kinda funny since my husband I go there so much we know exactly when the BIG BOSS MAN is there just from the way the staff act...Suddenly we get the best customer service from the waitresses and waiters, & our food comes out super fresh & pronto! BUT only when BIG BOSS MAN is in the restaurant otherwise you get lazy hostesses & so so service. We ate last night, we were greeted by the staff which was amazing because normally the hostess has her head down as if she is too busy. (Busy with god knows what when the restaurant is empty???) Tonight must be different ahhh, I figured BIG BOSS MAN must be in. The waitress took our order, food came out, super fast & fresh! Wonderful. We ate then waitress was no where in sight. Ahhhh, BIG BOSS MAN left for the night. BOO HOO. Our waitress didn't come back to check on us to give us our check for another 15 minutes after we were already finished eating. From what we have noticed, BIG BOSS MAN aka the owner is usually in late evenings after 9:00pm.