I originally posted a review for HelloGorgeous that I felt accurately described my experience there but, I admit, was a bit harsh. I was unhappy with my color and cut that I received. The owner, Jen, reached out to me personally to make amends for the situation, which I do appreciate. I won't be returning to HelloGorgeous, but I can say that the owner cares about the clients, and I recommend that you ask for her, or pay close attention the work that is done to your hair if you have another stylist.