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| - Outstanding service!
My friend Kelly first referred me to Raysco, Inc. in 2009. I had my 972 sq ft condo's carpets cleaned by Raysco in 2009 and the job was superb, so I decided to hire them again.
Today I hired Raysco to steam clean the carpets and decided to have the tile and grout cleaned as well. Their staff is always courteous and they are very easy to work with. It's easy to schedule your appointment either online or via phone. Plus, they are a Christian and minority-owned company which I gladly support.
The technicians were originally to arrive at noon and they had a 9am cancellation, so the office manager called and asked if they could arrive earlier.
The office manager gave me an estimate prior to the appointment for just the carpet, which was very reasonable. I also was given a 20% discount on top of that which was even better. During the beginning of the appointment, the technicians looked at the tile and grout and gave a separate estimate which included sealant. The technicians, Pedro and Eliu, were very thorough and explained the tile/grout services, and gave me helpful information to allow me to decide. Since the grout was discolored I went ahead and had the tile and grout cleaned.
They moved furniture to clean the entire surface area of carpeting, and moved back into place, and set the furniture on styrofoam risers to allow the carpet to dry. They were also very cautious not to step on my cat (which I greatly appreciate), since he was being a nosybody and getting in the way as curious cats do.
When they were finished, the technicians had me inspect the rooms, particularly the tiled rooms since this was the first time I've had the tile professionally cleaned, to make sure it was to my satisfaction.
The tile, grout, and carpeting looks great, and dried relatively quickly. This is a very respectable company that you can trust. Their prices are reasonable and the service is impeccable. The floors are now nice and clean in my condo, and I'm one happy Yelper!
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