I came right when they opened at 11am. There was 2 people already in line in front of me. The sweetest lady ever greeted me and asked if I came in from the news (I guess they had a segment earlier this morning). I explained I work close by and had been wanting to try the place out. I ordered my food, which took way too long for my liking. I could definitely tell Ms.Dee normally doesn't do the ordering/ringing up. Then sit and wait, and wait, and wait, and wait for my food. 45 minutes later I receive my food, and they are missing 1 item... so I wait some more. At last, my order is ready! Then I go to pay after I get my food (which is the strangest thing) they would of let me walk out if I hadn't mentioned I never paid yet. Great food, great people, but they need a lot more help in the back. 1 person to cook and 1 person to take orders obviously isn't cutting it. The people ahead of me actually walked out without getting their food. I mean a 45 minute wait when I was the 3rd person in line for a baked potato seems a little strange to me.