I have been waiting for a package to arrive - it needs a signature - husband has been home this week waiting for it. I received and email at 6:06pm saying they tried to deliver the package at 5:21pm. BOTH of us were home - downstairs near the front door and literally nothing. No knock, no doorbell, nothing! This is not the first time this has happened either! Literally happened just last month. What in the world is their issue?! Now I have to wait and pick it up on Monday since I can't go tomorrow as I will be at work and husband can't go sign for it since his name isn't on the package. This is extremely frustrating and when I called the number immediately after receiving the email - the wait time was over an hour. YOU HAVE GOT TO BE KIDDING ME! Please get your staff together. This is absolutely ridiculous!