I was a walk in for an eyebrow waxing. Place was clean. I didn't have to wait, but the lady who did the waxing stopped in the middle of doing a manicure? with another lady. I think this made her do a rush job. If not, then she is just not very good at eyebrow waxing. When I got home, I still had wax on me. My right eyebrow is thinner with a high arch. My left is thicker with no arch. I have never had an uneven job like this before. Had to fix it myself. I am not a happy camper right now. Ugh.