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  • UPDATE AGAIN: 12/27/2016 After leaving emails, messages, and voicemails on "Customer Service Supervisor" cell phone, still no response from ANYONE. NOBODY THERE CARES ABOUT YOU, THE CUSTOMER!! UPDATE: After receiving two identical messages from you, I doubt that by your canned and impersonal form letter that it will be given any credence whatsoever that would result in any change. If you are serious and this WASNT just a half-hearted dismissal, I would welcome a face to face discussion of the problem. I don't do social media. Yelp is the closest thing. Message me an email address that isn't a social media site if you are serious about rectifying this situation. ORIGINAL MESSAGE: I was on a walk from my hotel with my backpack on. I had just come from the grocery store and had 24 bottles of water in the pack as well as assorted groceries for my hotel stay. I walked into Conn's and was going to take a look at what they had. Well, Bob, my friendly helper/salesman/profiler, asked me if I needed help and I said I was just looking. He said "My manager said that I have to stay close to you because you have a backpack." Incredulously, I looked around and said "I have 45 pounds of groceries in my pack. Are you serious? Do you think I'm a thief?" I asked to speak with the manager. In the midst of this high-order absurdity, I remained relatively calm. I asked the manager if it was her policy or store policy to profile in that way. She overused the word "actually" in every sentence she spoke. I told he that 'there is nothing in this store smaller than a refrigerator in this store and if I could lift it and place said refrigerator in my pack, they would have much worse problems than a missing refrigerator. After retiring from the Sheriff's department with more than 28 years of service, I have seen my share of PCP user's superhuman strength. Thank goodness Bob was there to prevent that from happening. I was dressed in nice clean cargo shorts, a button down shirt, and my Army hat with an American flag patch on it. I sure didn't look like a dirtbag. I really recommend going somewhere else. This place is too much like a Rent to Own store or a Payday Loan company. This was my first and last time there or any of its affiliates.
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