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  • I had a VERY Jekyll and Hyde experience here in the same day. I was waiting for a friend and saw that their happy hour started at 3:30p, so I went inside. It was a Tuesday, so only a few people were there. Sat at the bar and enjoyed a nice glass of wine and had a very pleasant conversation with the bartender. She recommended that I stop back by later since happy hour ran till 7:30p, and advised that the food was really good. Around 7p, we were ready for dinner, so decided to swing back around to Double Helix. There was nobody at the hostess desk, nor a sign about whether to wait or seat yourself, so being a nice night, we ventured out to the patio. We sat there for HALF AN HOUR without a single acknowledgement from the server or busboy. No silverware, no drinks, no menus. And not for lack of trying on our parts. Short of tackling the server, she simply had no interest in waiting on our table. It's clear that this place has more interest in hiring hot girls than quality servers. Upon leaving, there was a petite gal at the hostess desk who thanked us for coming in, but I corrected her and told her that we were leaving because we were ignored for 30 minutes. She just said, "sorry". No mention of calling over a manager, or anything to try to change our minds to stay. I give 2 generous stars because the happy hour at the bar with the delightful bartender was a nice experience. But that's the only thing I can say about this place. If you're hungry, seriously go someplace else.
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