I have lived in the Valley my entire life and have been to multiple Wax places all over, trying to find that ONE special place I can always rely on to get my eyebrows done. It is an important facial feature, especially that your eyebrows are dead center of your face!! I have had my own horror stories of getting waxed, from too much hair taken or getting burned by scolding wax. Which is something I don't wish upon even on my worst enemies. Though here at Urban Wax, I have had so many pleasant experience for an entire year of coming here! Which is exciting to me because I'm usually always looking for a new place, but not this time. Some of my favorite waxers are Margaret, Caitlin, but honestly everyone is great from front desk, to the waxers, to even management. I can't stress enough how comfortable I feel here to get hair ripped out.