Absolutely terrible. Arrived to pick up reserved car and was told there were no cars available, I would just have to wait but sales rep had no clue on how long it would take/when other cars would be returned. Rep was rude and completely unhelpful - she did nothing to try and remedy the situation. Not once did she apologize for the inconvenience or make any attempts to help fix it.
Also, my reservation was one of 30 that day, for which they had no cars to actually give customers. Would advise anyone to avoid this place at all costs.