The Village Inn in Surprise sucks. The waitresses are fantastic but the new manager needs to learn a thing or two because customers are his bread and butter. Oh I get it, if he holds the line on expenses, he probably gets a bonus. But really!
Today I found they no longer wrap spoons in with the folks and knifes in a cheap paper napkin. How heck do you stir coffee or tea whatever without one? Oh sure you can ask your server to bring one, but I'd rather have everything set ready to go while my server is taking care of getting my food order to the cook and brining it hot to the table.
And if you order oatmeal it comes with brown sugar only. WHAT? Who eats oatmeal with out additional accurtiments like raisins or walnuts nuts? And don't get me started on the mini size eggs that are served, I think they must be from miniature chickens grown someplace in Littleput land.
I have been going there for breakfast with friends for about five years now, it time to find someplace that cares about the quality of it's food and customers. As it is the coffee price is outrageous for tasteless black water they call coffee.
But waitstaff is terrific they seem discussed with the ridiculous changes that leave the customer shaking their heads with "What's wrong with the management.