It's a shame because the food is decent but their customer service sucks. I brought two friends that are new to the place and it was a disaster. They took 40 minutes to seat us and we were all present. Finally we sat down ready to order after looking at the menu for 40 minutes. Then the waitress refused to take our food order and only wanted our drinks because she had "other tables she had to take their orders first". She wasn't able to refill coffee in a timely manner. Our food took a really long time. I was so embarrassed.
I came back with my aunt hoping they just had a bad day and it happened again, they sat down a bunch of people that walked in after us. Her toddler was hungry and getting cranky. Finally a nice family that clearly seen us sitting their before them was about to be seated and told the host to seat us first because we were there first.
Awful customer service!