Taxes are a miserable experience, period. We went in with complicated taxes due to a same sex marriage last year and living in two states - one that recognized it and one that didn't.
Natalie and sherry made the experience so much more... Pleasant... Even with us having to spend hours sorting through things. And Natalie was fantastic, I called her to let her know what our situation was and she did all her research in advance.
It was the best possible experience you can have doing taxes and we are totally going back next year.