I usually bring my daughter to the Chandler location, but we were in the neighborhood so we decided to go in. It was an hour wait, which I'm fine with, but then the woman cutting her hair, Sharon, was cold and seemed annoyed that she has to be there. She didn't say a kind word and right after she was done, loudly announced she was going on break. I'll travel the extra distance to go to the chandler location from now on.